Monday, May 12, 2008

Time wasting in the NHS ...

The NHS being the NHS, certain procedures have to be followed - even if this delays things ...

When I had my angiogram, I was told that the angioplasty would be 6 - 8 weeks later. I was also asked if I had a preference for which hospital to go to. I said at the time that I preferred the hospital in my home town. They told me that it was all part of 'Patient Choice', and that I would be receiving a letter. The letter arrived 3 weeks later, and I rang the number to say (again) that I preferred the hospital in my home town.

'We'll put you on the waiting list now that we know where you want your procedure done,' trilled the Patient Choice lady.

'So, I didn't immediately go on the waiting list 4 weeks ago when I first said that I wanted to be in Southampton General?' I asked.

'No, we had to send you a letter,' she said. 'It will be 6 - 8 weeks from now.'

And so it is. 22 May is the date for the angioplasty. My angiogram was 29 February, so actually the waiting time has been 12 weeks, all because they had to tick the box marked 'sent letter', even though they had had the information required in that letter on 29 February. I'm wondering why it took them three months to send me the letter in the first place ...


So my bank holiday weekend is buggered up - no beach-hut for me as I'm not allowed to drive for a week - but at least there is a reasonable chance of a week of good weather. I shall have to spend it in the garden instead ...

1 comment:

Heather said...

Bureaucracy!!

Apparently this process is costing the NHS a fortune, slowing everything down and infuriating doctors. Can't say I blame them!

Heather xx